Who we are……….the heart of Hartleigh Creations

Hartleigh Creations is your sales solution and marketing concept partner. We are here to help you “Create Value and Perceived Value”!

Hartleigh's variety of businesses, corporations and out-sourcing creates appreciation products that are unique for any occasion.

Mission: To always be recognized as the most customer-focused company in our industry. Company Mission Statement: Superior Service with Superior Pricing we strive for complete Customer Satisfaction!

What you can Expect

Quality, Speed and Service:

Hartleigh Creations delivers the best of all three. As a leading supplier of the world’s brightest LED flashlights and the most innovative promotional products, Hartleigh Creations is committed to continuous improvement and it shows. We produce a quality item that meets your deadlines. And our professional service and support yield another result: satisfied customers and repeat business.  Production time is 5-7 working days from acceptance of final proof.

A Speedy Alternative

At Hartleigh Creations, the object is to get your product to market as soon as possible. To achieve that, we think in terms of hours rather than days. Special procedures streamline the process allowing you to take your job from disk to finished product in record time. Plus, Hartleigh Creations has special runs when extra speed is required. XpressCombo runs offer shipping just 12 hours after approval.  Even last minutes items that we can ship overnight.

The Quality Component:

Quality is an integral part of the way we do business. By emphasizing quality, we increase customer satisfaction, production time and eliminate errors and reworks. This focus extends throughout the company in myriad ways.

Here to Serve You:

From artwork inception to shipping, Hartleigh Creation’s highly skilled team offers rapid response service. We also put service at your fingertips 24/7 with online tracking for order status, shipping and more. From disk to delivery, Hartleigh Creations puts quality, speed and service to work for you.

Quality Statement:

To meet customer requirements and quality objectives, Commit to continually improve the effectiveness of the quality management system, Measure, trend and review objectives at ALL levels of our organization. We guarantee our items!

Non Profit Program:

WIN WIN WIN with Light Up American Program!
For your non-profit (501c3) organizations only.  When your non-profit client places an order, we will always offer NQP (orders of 100 or more) to all charities and EQP (orders of 250 or more) to disease oriented charities.  In addition, all charities will receive a personal donation -made out to the charity- which will be sent to you - the distributor- so it can presented back to the client! If you are on the board of directors of any charity you will always receive EQP plus a donation on orders of 250 or more. This program is year round.

Vision:

Being the BEST to our customers. Governing Values and creating NEW Innovative products.  We will continue to think of our selves as the distributor’s sales solution and marketing concept partner and believe in our tag line:  “Imagination At Work”.  We strive for today and everyday with fairness, diversity, recognition, integrity, quality, innovation, safety, customer satisfaction, teamwork, continuous improvement, pride, and respect. 

Marvin’s View  Sell With Your Head, Close With Your Heart
By Marvin Spike - Publisher Emeritus

There’s a thin line between perceived caring and commercialization.

For more years than I care to remember, I was opposed to identifying our industry as a medium of goodwill. I always believed there was a place for charitable activities in business. But I was against labeling the activities as purely goodwill. For example, too many practitioners still insist on referring to themselves as being in the goodwill business. That rings of an industry focused on collecting and distributing stuff donated to those less fortunate than ourselves.

There’s nothing wrong with helping the needy, but our business is more about helping companies to successfully market their products and services. Still, there’s plenty of room to support worthy causes along the way. Keeping a watchful eye on our industry media, speaking with its practitioners and walking my share of shows, I’ve seen a sharp increase in goodwill con¬siderations built right into the market pricing and ideas. I’ve even come to realize how valuable charitable giving can be in a company’s business plan.

In the middle of last year, Counselor presented its 2006 Bess Cohn Humanitarian Award to Pat Fisher, a gracious lady who has spent a lifetime in combined business management and volunteer charitable endeavors, most recently in our industry. Pat has developed formulas to help suppliers to enable distributors who call on charitable organizations (and businesses that support them) to offer a donation of part of the sale as a “thank you” charitable contribution. She’s happy to share ideas and experiences with you. E-mail me at mspike@asicentral.com and I’ll alert her of your interest.

Her goodwill efforts inspired me. I’ve created my own list of things industry companies can do to show their heart – and still increase their bottom line. Here are some ideas on how to effectively build the goodwill “buzz” into your business in 2007, without projecting a disingenuous image as a self-serving profiteer:

• Offer modest (but always appreciated) contributions to a client’s favorite charity in place of price-cutting discounts. You come off much more caring and professional. And the donation might even be tax deductible. Ask your accountant for advice.
 
• Keep an eye out for the increasing number of supplier promotions that offer products with designs and/or logos specifically targeting nationally recognized charities like MS, breast cancer, etc. Some provide promotional materials and special pricing. One note of caution, though: If it appears that your entire purpose is to use others’ misfortune as a premium to entice business, your goodwill might implode.
 
• Ask your clients for lists of recognized charities in which they are involved. Offer to help them on a volunteer basis. It’s a great gesture to volunteer your time, rather than just dollars. The efforts will certainly lead to some great networking opportunities. But be careful not to take on more than you can handle, because not delivering on a promise – especially when it comes to charity – is sure to make a bad impression on customers.
   
• Help your clients circulate news releases on promotional products programs in which you’ve helped them to support causes and spread goodwill. The PR buzz is often equal, in return of value, to the distributed items.
    
• In your travels, seek out handicapped individuals who might find careers or part-time employment in your business, including sales. Many are well connected with nonprofit organizations. Most have disabilities that won’t get in the way of their productivity in numerous parts of your company. Aside from being skilled or trainable to be an important part of your business, the individuals you select will be a daily reminder of how we can all overcome obstacles, gain a healthy perspective of our good fortune and help build a whole new meaning of goodwill all year round.

So, make this your resolution to start the New Year. Help out a good cause and build your business at the same time. Now it seems like a no-brainer to me. Here’s to a great 2007.